Telarus protects our culture in a deliberate way.
Our hiring process is robust and we only bring on those that are determined to serve our partners 100% and be able to quickly advance their knowledge of solution provider solutions along with our tools to become valuable assets and extensions to your business.
Our Leadership Team
With 70+ Supporting Staff
Adam Edwards is a co-founder of Telarus and serves as our chief executive officer. He’s responsible for the strategy and the culture of the organization which means he focuses on “who we are” and makes sure we’re focused on helping partners be successful.
Richard comes to us from CarrierSales as one of the co-owners of Telarus. He is responsible for overseeing all operations to ensure the best and most efficient support channels are made available to our partners. Richard is responsible for “What we do``
Patrick Oborn is a co-founder of Telarus, Inc. and a driver in marketing and communication efforts. ``What's next`` is what Patrick does, and has done since the beginning. Patrick wouldn't take 'no' for an answer during the start-up phase of the company, coming up with the idea for GeoQuote (real-time quoting), lead sharing, and more. He now oversees the entire partner experience set out to optimize and innovate every touch-point a partner has with Telarus services and tools.
Zane’s primary responsibility is “paying for it” which means he’s responsible for financial planning and analysis, accounting, but most importantly making sure we pay our partners accurately and on time.
Roger is responsible for “what’s new” at Telarus. Roger leads the expansion of our Cloud strategy including building our cloud and security practices, developing and leading educational forums for partners, and managing the growth of the VX Suite product set as well as demand generation initiatives.
Bryce manages all support services including account management, project management and general support. Making sure our partners can price, sell, implement, and retain customers is where Bryce focuses.
Scott is responsible for sales growth which means his team of RVPs and Partner Development Specialists work with sales partners on the strategy and growths of their own organizations. Sales Engineering also reports to Scott’s organization, giving his team even more ability to help partners on new and complex technology sales.
Amy is responsible for “what we say.” Amy has taken events at Telarus to the next level with over 35 Telarus Innovation Conference events per year, Partner Advisory Council meetings, boot camps, and Telarus Partner Xchange. She manages events, creative marketing, content, and recruiting. Amy serves as a board member of Women in the Channel.
Cindy leads the HR team and is responsible for the culture of the organization making sure we hire the best and retain the best team to help our partners.
Jo is responsible sales and support of CenturyLink services. Jo has significant experience and leads a team of more than 12 specialists who focus only on supporting large and/or complex CenturyLink opportunities. Jo’s team is known across the industry for their unsurpassed ability to help partners succeed with CenturyLink.
Josh leads our team of engineers who make sure our partners have access to solution assessments, designs, and knowledgeable engineers to help our partners successfully sell to their customers. Josh has been involved in engineering and cloud technologies over the last decade.
Michael is responsible for the development, implementation, and maintenance of the software solutions for Telarus and VXSuite. His teams are also responsible for implementing and supporting the IT Support and infrastructure for Telarus. He brings over 25 years of operational, development and IT Management experience to the team, including six years with a Managed Service Provider.
Paul is responsible for the sales and support of AT&T services. Paul has significant experience at AT&T and ensures partners have access to the best support for their AT&T business. This entails troubleshooting, escalations, negations, as well as helping design custom network solutions.
Paula McKinnon serves as our vice president of supplier management, and her focus is to optimize the alignment of Telarus and supplier resources, to make sure every stakeholder delivers on their promises, and to make sure Telarus enjoys the best partner support and access available in the industry. Paula is an active member of the Women in the Channel organization and holds a Certified Telecommunications Professional certification from the TCA.
Ray is responsible driving the national sales strategy for Contact Center and Unified Communications opportunities. Ray works closely with partners to help coach and direct them to identify and close opportunities as they pertain to UC and CC. Ray works closely with Unified Communications and Contact Center providers and the Telarus marketing team to develop and execute lead programs and event planning to drive UC and CC sales.
Tiffany leads the mobility and IOT practice at Telarus. Tiffany has extensive experience building pre-post sales teams, running operations, and building teams She is currently expanding the cutting edge mobility/IOT practice at Telarus which helps partners engage in new areas of revenue growth.
Frequently Asked Questions
A Master Agent is an agency that
- Signs carrier contracts and consolidates volume
- Assists its sub-agents with pre-and-post-sales support
- Consolidates commissions from multiple carriers into one monthly commission statement/payment
- Leverages its size to gain concessions from carriers on behalf of its agents. Since master agents pool the volume of hundreds of independent agents into a single contract with each carrier, the community at large does not have to bear the burden of sales quotas, providing for a more stable and stress-free income stream.
Telarus, Inc., founded in 2002 by entrepreneurs Adam Edwards and Patrick Oborn, was created in response to the horrible agent support they received as subagents. Frustrated with long delays that accompanied each price quote request, the level of commission they were earning, the lack of accuracy of their commission checks, and the risks they took entrusting their business to master agents who stood on shaky financial ground, Telarus was born. Agents today will find Telarus is the best, offering real-time quotes on the transactional products, personalized support from industry experts on complex solutions, direct contracts with all carrier partners, audited commissions, and home-grown software that makes agents efficient.
Here are a few of our differentiators:
- Full Service Support
- Sales Engineering
- Base Management
- Project Management
- Partner Support
- Commissions How You Like It
But even more important than the efficiencies we’ve created is our reputation. Integrity is at the heart of our business and we take great pride in doing right by our agents and carriers, every when nobody is watching. Our philosophy is that business is a direct reflection of its owners and management, not an entity you can hide behind while making immoral decisions.
Having our own software development division enables us to produce tools at the request of our agent partners and employees. All of our peers have to license outside software and any modifications are extremely difficult, which is a challenge Telarus does not have.
Telarus is a private company that is 100% owned by founders, Adam Edwards and Patrick Oborn. They bootstrapped the company from savings and commissions they were earning as Commission River online affiliates. Telarus first consisted of Patrick Oborn generating leads with ShopforT1.com and Adam Edwards making sales from the steady stream of new prospects. That early stream of residual commission was re-invested into channel managers that could support new agents, new software developers, and to employ the services of Cooley Godward Kronish LLP to assist us with the patent application for GeoQuote, our new real-time quoting software. Today, the equity makeup of the company remains intact without any changes or outside investors. All of our growth has been internally financed through operations. By keeping creditors and outside investors from tainting our decisions or changing our focus on our number one goal Telarus has empowered itself to revolutionize the way carriers sell network solutions through the agent channel.
Telarus pays its agent and VAR partners a residual commission according to the terms in your contract. We offer pass-through as well as fixed commission percentage payments which are negotiable based upon the volume and growth potential of a new partner. The standard rates that we pass will be revealed to you once a non-disclosure agreement is in place. To get started, complete your agent application and we contact you with further details. As a Tier 1 Master Agent, Telarus enjoys the highest commissions available from each of our carrier partners, so our pass-through is, in many cases, higher that what you can earn working with a carrier on your own.
Telarus pays out commissions on the 28th of each month via Electronic Funds Transfer (ACH). International agents can receive their commission via PayPal. If you’d like to learn more about our commission system, check out our YouTube training video.
The answer varies between 30 and 90 days. The main factor is the time it takes for the supplier to credit approve your client, install, turn up their service, and send or collect a first bill. Once the supplier receives its first payment from a client, Telarus is paid around the 15th of the month, just 13 days ahead of your payday which is the 28th of each month. Bigger networks will start to commission as soon as the first site is turned up and billing, and continue to grow until the entire network is billing.
ANSWER: Comcast Business Class opened their Solution Provider Program (agent program) in the Spring of 2011. They made the conscious choice to sell through distribution, that is, master agents that have the technology and manpower to handle the weight of processing orders, supporting agents, and paying accurate commissions. When Comcast opened the program, they did so with just three national distributors, Telarus being one of them. Since then, Telarus has improve its service to partners in the following areas:
Looking for a company who is small enough to feel the impact of your contribution, yet large enough to provide career stability and ongoing mentoring?
Welcome to Telarus – the company built from the ground up to foster, celebrate, and reward excellence. As an industry thought leader, we’re looking for the best and brightest to join our team and to make an immediate impact.
”I will never leave Telarus! They are part of our business plan because of their unified marketing customer relationship management system that is far superior to anything I have ever seen. I have been with Telarus for over a decade, their tools allow me to have more flexibility with my schedule. Their continual investment in technology and resources help me grow my business. I truly wouldn't be where I'm at today without Telarus.Ron LegarskiPresident of SolveForce.com
”Telarus is one of our largest and favorite master agents because of their ability for instant quotability tools and back office support. They help us sell such great products in our footprint (California and Nevada), products like MPLS, VPN, Integrated, IP-based services, Internet, and classic telephony. They help us by providing better service and better support for our partners. You should give them a shot, and through them use TelePacific!Ken BisnoffSVP of TelePacific