Get x-ray vision and automation to win back your time.
Can you tell your customer which of their office buildings have both Comcast Cable and Windstream Fiber? Telarus arms partners with intuitive fiber maps. See the patented GeoQuote system in action with supplier fiber maps for ethernet service. Learn what it can do and see just how easy your life can be working with Telarus for your commercial telecom provider needs.
Data Center Locator
This interactive data center mapping tool enables MSPs, VARs, and agents to find and source data center services to their clients in seconds. Add value by being able to respond almost instantly to customer’s inquiries, helping them source traditional rack, space, and power services as well as managed cloud services quickly and efficiently.
Automated Contract Generator
GeoQuote provides a paperwork generation platform that is compatible with most cable company business coax offerings. The technology paves the way for independent agents partnered with Telarus to check for cable availability, configure a custom service package, and to generate paperwork on-demand. The technology gives our partners a quick and easy path to capitalize on low-MRC opportunities by dramatically reducing the time and effort required to process transactional sales.
No More Handwriting
Since the price of telecom products are so sensitive to geography, the industry desperately needed a tool to provide real-time quoting based on an address. Since its creation in 2003, GeoQuote has been patented and become a term that has gained universal acceptance and use in the context of our real-time price engine.
Maybe if we see how GeoQuote was started, we won’t expect miracles from it.
GeoQuote came from a need to provide pricing quickly at a time when pricing was a very manual process. For the sake of providing something to customers, several people started piecing together quotes and keeping a record of these quotes.
They said, “Let’s see, in that area of California, I got a quote for a T1 two weeks ago at a price of $1,400 from Carrier A and $1,200 from Carrier B. That’s about what the customer can expect.”
They were then able to give customers ballpark numbers based on similar, past quotes. The customer was then told the price and that the price was a ballpark figure. Official pricing from the vendors would come later.
The strategy worked well. Data continued to be collected and database tables created. Eventually, and vendor partners’ pricing via API was included.
Suddenly, GeoQuote was born. The information was always meant as a benchmark that could enable sales.
|Title:||System and method to determine and deliver quotes for distance-sensitive communication links from multiple service providers|
|Inventors:||Patrick Oborn and Aaron Jay Lieberman|
|US Patent Number:||7,916,844, 7,496,184|
|Patent Attorney:||Cooley Godward Kronish LLP
11951 Freedom Drive, Suite 1700
One Freedome Square – Reston Town Center
Reston, VA 20190-5061
|Abstract:||To facilitate real-time pricing, an embodiment of the invention retrieves multiple quotes from multiple databases associated with multiple service providers. Information regarding a customer’s location, and the locations of multiple service providers are used to determine the cost of services associated with each of the multiple service providers in real-time. The retrieved quotes are compared, and quotes below a pre-determined price threshold are provided to a user in real-time (e.g., via the Internet). The user can select a desired quote from the quotes provided, and purchase or request more information regarding the desired quote online.|
|Priority:||This application claims the benefit of U.S. Provisional Application No. 60/517,916, filed on Nov. 7, 2003.|
|Field of the Invention:||The invention relates generally to providing quotes for communications services. More specifically, the invention relates to providing quotes for distance-sensitive communication links from multiple service providers.|
Many vendors, but not every vendor cooperates. AT&T, Verizon, and others consider it a security risk to send lit buildings and fiber routes. Additionally, some re-sellers cannot disclose the on-net locations of their underlying carriers en masse. But, they can qualify single locations via API and provide pricing. The best way to see all of the potential suppliers is to look at the fiber map and to also run a quote.
So if one approaches GeoCache with the expectation of a starting point, the purpose of which is to advance a potential sale, then the expectation can be high. If one approaches it as a perfect real time price generator that is guaranteed regardless of vendor, then expectation leads to heartache.
To see GeoQuote’s strengths, we cannot have the following beliefs.
When a service is quoted in GeoQuote, the quotation is exact.
Every possible vendor is represented in GeoQuote.
Some prices are darn close. Copper-based services are very solid. There are occasional hiccups, but they are generally good.
Fiber pricing has caused problems with some people in the past because it is budgetary. But, how can pricing be more exact when vendors are still building out their infrastructures? No one knows what to charge the customer prior to a site survey. They have a general idea (budgetary pricing), but not a guaranteed one.
Fiber has numerous variables to consider that affect the price. To expect the price you waited 60 seconds for in GeoQuote to entail every possible variable and custom fit is asking too much.
GeoQuote provides agents a starting point by showing which vendors might be available at a given address and a ballpark amount of expected pricing.
An agent upsets customers if (s)he only runs a quote and expects the serviceability to be guaranteed and the pricing to be exact. Serviceability and pricing need to be confirmed with the supplier. In fact, until a site survey is performed, the pricing given by the supplier is budgetary.